Tech Support
K12 Learning Solutions Support Teams – Committed to Ensuring Your Success!
Our support teams are dedicated to providing our clients (students, parents and school staff) with superior assistance in a timely manner.
You can explore our self-service resources by visiting our Service Station:
Search our Knowledge Base: Access our extensive library of support resources at your convenience to research key topics and find the answers you need.
K12 Learning Solutions Training Resources: Access our frequently-updated catalog of user guides, platform resources, blended learning tools, and on-demand training courses on the Training Resources site.
Can’t find what you’re looking for? Contact support directly:
Submit a Support Request: You can request assistance directly on our Service Station. Our team responds to support requests from 8:00 AM to 8:00 PM Eastern Time, Monday through Friday.
Phone Support (1-84-GO-FUELED or 1-844-638-3533) and Live Chat Support are available during the following hours of operation*:
Technical Support: Monday - Friday 8AM ET – 8PM ET
Academic Support:
Monday - Friday 8AM ET – 11:59PM ET
- Saturday and Sunday -- Noon ET – 8PM ET
*Subject to change without notice.
Setting up your system for the first time?
Click here to learn more about some key requirements you should be aware of.
Put Opportunity to Work. For Your Educators. For Your Learners.
Learn how K12 Learning Solutions can help you empower your educators and inspire lifelong learners.
Ready to create dynamic future-ready learning? Start today.
Contact us at (844) 638-3533 or by using the form below. For technical/customer support, please click here. Thank You.
